HUDSON AUTOMOTIVE GROUP PRIVACY POLICY
This Privacy Policy was last updated October 21, 2025.
Hudson Automotive Group (“Hudson Automotive,” “we”, “us,” or “our”) values and respects the privacy of its customers and websites users (“user,” “you,” or “your”). Hudson Automotive is committed to the privacy of your information. The purpose of this “Privacy Policy” is to provide you with information about Hudson Automotive’s policies regarding the collection, processing, use, storage, and disclosure of information when you access our websites, including www.hudsonauto.com, as well as our Hudson Highway website, individual dealership websites, or any other sites controlled by the Hudson Automotive Group organization (collectively, the “Sites”), or when you otherwise engage with us. This Privacy Policy also describes the choices you can make about our use of your information, and how you may contact us if you have further questions about our use of your information.
This Privacy Policy does not apply to information we collect in connection with providing individual consumers a financial product or service (or in connection with a consumer seeking such financial products or services), such as by reviewing applications for financing. For example, this Privacy Policy does not apply to information we collect that is subject to the federal Gramm-Leach-Bliley Act (“GLBA”) or Fair Credit Reporting Act (“FCRA”) (collectively, “Financial Information”). Financial Information such as the foregoing is subject instead to our Financial Privacy Notice, which is provided to you at the time we collect such information.
This Privacy Policy also does not apply to our collection, use, or disclosure of information collected from job applicants, independent contractors, employees, or others associated with such persons in the employment or independent contractor context.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. IT CONTAINS IMPORTANT INFORMATION APPLICABLE TO YOU, REGARDING THE PRIVACY AND SECURITY OF INFORMATION COLLECTED, USED, OR DISCLOSED BY HUDSON AUTOMOTIVE.
We may update or modify this Privacy Policy at any time, by posting the updated version including the effective date of the updated version. Please review this Privacy Policy periodically for any updates or changes. This Privacy Policy is binding on all those who access our Sites or otherwise engage with us, whether acting as an individual or on behalf of an entity, including you and all persons, entities, or digital engines of any kind that harvest, crawl, index, scrape, spider, or mine digital content by an automated or manual process or otherwise. Please read this Privacy Policy carefully. Your continued use of the Sites or further engagement with us is considered your acceptance of these terms, and you agree to the terms of this Privacy Policy and the collection and use of information in accordance with this Privacy Policy. If you do not agree to be bound by this Privacy Policy or any subsequent modifications, you should not access our Sites or disclose any personal information to us. If we are required by law to obtain your consent for any new collection, use, or disclosure of your personal information after an update to this Privacy Policy, we will do so.
This Privacy Policy contains the following information, which you can access by scrolling down:
- How to Contact Us
- Personal Information
- Information We Collect
- How We Use Information
- Cookies and Other Similar Tools
- Disclosing Information
- Acknowledgment
- How We Safeguard Your Information
- Transfer of Data; Special Notice to Non-U.S. Users
- Policy on Children’s Information
- Links to Other Websites
- Your Options Regarding Marketing Communications
- State Privacy Rights
- California “Do Not Track”
1. How to Contact Us
If you have any questions or concerns or complaints about our use of your Personal Information (defined below), please do not hesitate to contact us through any of the methods below. Whichever way you elect to contact us, we may ask that you confirm and verify your identity.
Email: privacy@hudsonauto.com
Mail: Hudson Automotive Group, 100 Coastal Drive, Ste. 400, Charleston SC 29492
2. Personal Information
While using our Sites, we may ask you to provide us with certain information that identifies, relates to, describes, can reasonably be associated with, or can reasonably be linked to a you (“Personal Information”).
We collect information from you both when you provide it voluntarily and also automatically when you access our Sites. We may also collect Personal Information from other sources, as described below.
We may collect Personal Information:
- Directly from you, through the Sites, social media pages, e-mail messages, or other digital services, or through forms, surveys or other correspondence;
- from other sources, such as public databases, vehicle manufacturers, third-party vehicle repair or service centers, social media platforms, marketing and advertising providers, ad networks, lead generators, data brokers, and companies that provide or sell lists of potential purchasers;
- from your vehicle, including telematics log data; and
- through your browser or device.
If we combine or associate information from other sources with Personal Information that we collect through the Sites, we will treat the combined information as Personal Information in accordance with this Privacy Policy.
We may also collect or create deidentified or aggregated information that is no longer reasonably capable of being linked to an identifiable person. Deidentified or aggregated information is not Personal Information. We will not attempt to re-identify the person associated with deidentified or aggregated information.
3. Information We Collect
We may collect the following categories of Personal Information from you, depending on your interactions with us and the choices you make, as further described in the chart below:
| Category | Data Types (Examples) |
|---|---|
| Identifiers | Your contact information (name, postal address, email address, and phone number), Internet Protocol (IP) address, identification information (such as social security number, driver’s license number, or state ID number) or other similar identifiers, and copies of your government-issued identification or military ID. |
| Commercial Information | Products or services you have expressed interest in or purchased, insurance information, communication preferences, copies of communications with us. |
| Financial Information | Bank account number, credit or debit card number, expiration date. |
| Internet / Electronic Network Activity |
Browser History
Data about the webpages you visit, including without limitation web browser specifications, website visits before accessing our Sites, and website visits after leaving our Sites. |
|
Device, Connectivity, and Configuration Data
Data about your device and nearby networks, including internet connection information, computer equipment information, regional and language settings. |
|
|
Location Data
Data about your device’s location, which is inferred from your internet connection data, your IP address, and your postal address. |
|
| Professional or Employment-Related Information and Education Information | Your employment and educational history such as schools attended, degrees earned, current and past employers, job titles, and dates of employment. |
| Third-Party Social Network Services | If you choose to access, visit, and/or use any third-party social networking service(s) that may be integrated with our Sites, we may receive your Personal Information and other information about you and your computer, mobile, or other device that you have made available to those social networking services, including information about your contacts through those services. Some social networking services will facilitate registration or enhance or personalize your experience on our Sites. This includes if you “follow,” “like,” or link your social networking account to our Sites. Your decision to use a social networking service in connection with our Sites is voluntary. However, you should make sure you are comfortable with the information your third-party social networking services may make available by reviewing the privacy policies of those providers and/or modifying your privacy settings directly with those networking services. |
| Telematics Data | When we service your vehicle, we may collect information from the vehicle, including performance, usage, operation, and condition of your vehicle, including vehicle identification number; speed information; odometer readings; battery use management information; battery charging history; electrical system functions; software version information; infotainment system data; safety-related data and camera images. |
| Inferences | We may make inferences about you and your interests based on other Personal Information such as a likelihood to purchase score or services that you may find helpful. |
4. How We Use Information
We process Personal Information for our business purposes as further detailed below:
- To provide sales and customer support such as responding to your questions and requests, processing your transactions, providing you with the products or services you requested or purchased, and keeping you informed about your account or orders with us.
- To confirm your identity, your age, the status of your legal right to drive and your insurance coverage.
- To determine if you are eligible for specific offers or payment methods.
- To process and manage warranty and service information.
- To communicate with you regarding our products or services.
- To provide you with advertising content in which we think you will be interested. As part of this customization, we may observe your behaviors on the Sites or on other websites.
- To allow you to participate in third-party interactive features of our Sites when you choose to do so.
- To provide, maintain, operate, personalize, evaluate, and improve our Sites and services.
- To perform business and marketing analytics and assess consumer trends and interests.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections.
- To prevent or investigate fraud.
- To investigate complaints and potential violations of our policies.
- To implement, maintain, develop, improve, and enforce our information security program.
- To comply with our legal obligations, protect our rights, and protect the rights of others.
- To work with our service providers who perform certain business functions or services on our behalf.
We do not use Personal Information to engage in profiling with legal or similarly significant effects.
5. Cookies and Other Similar Tools
Cookies. Cookies are small data files that are downloaded onto your computer or mobile device when you use our Sites, which are unique to your device or account. Cookies make it easier for you to use our Sites by saving your preferences so that we can use these to improve your next and subsequent visits to our Sites. Cookies help us learn which areas of our Sites are useful and which areas need improvement. They also help us and others engage in targeted advertising to you.
You can choose whether to accept cookies by changing the settings on your browser or device. Each browser has its own methods for doing this. For detailed instructions on how to disable, block or delete cookies in your browser, consult your browser's help files or visit How to Manage Cookies. Please bear in mind that if you choose to disable this function, your experience with our Sites may be impaired and some features may not work as they were intended. When we use cookies or other similar technologies, we may set the cookies ourselves or ask third parties to do so to help us.
Please note that our Sites are not set up to respond to Do Not Track (DNT) or Global Privacy Control (GPC) signals, but it does respond to browser cookies settings such as if you set your browser to reject cookies.
You may opt out of receiving targeted advertising from companies participating in the Digital Advertising Alliance (“DAA”). For more information about how to opt out of DAA participants’ targeted advertising please visit the DAA AdChoices page. Please note that you may continue to receive online targeted advertised from other companies or online non-personalized advertising.
Web Beacons and Embedded Scripts. Web beacons are small graphic images, also known as “tracking pixels,” “Internet tags,” or “clear gifs,” embedded in web pages and e-mail messages. Web beacons may be used to count the number of visitors to the Sites, facilitate marketing, to monitor how users navigate the Sites, and to count content views. An embedded script is programming code designed to collect information about your interactions with the Sites.
This information may be collected and reported in the aggregate. We may use this information to improve our current Sites offerings, develop new products or services, and target information to you that may be helpful and useful to you based upon your use of our Sites.
Google Analytics. One tool we use is Google Analytics. For more information about Google Analytics, including how it collects and processes Personal Information and Usage Data, please review Google’s Safeguarding Your Data disclosure.
6. Disclosing Information
We may disclose deidentified or aggregated information to third parties at our discretion. We may disclose your Personal Information to certain third parties whom we engage to help us run our business and perform services on or through the Sites, including under the following circumstances:
- with Hudson service providers and business partners when necessary to perform services on Hudson’s behalf or on your behalf, such as the circumstances noted in this Privacy Policy, and with Hudson’s third-party service providers to provide services such as website hosting, data analysis and storage, payment processing, information technology and related infrastructure, information security, customer service, maintenance or related services, e-mail and other communication delivery, business and marketing analytics, credit card processing, auditing, marketing, accounting, legal advising, and other similar services;
- with other third-party business partners (such as manufacturers, finance, leasing, registration, and insurance companies) to the extent that they are involved in the purchase, lease, or service of your products to allow you to take advantage of those services if you elect to utilize them;
- with automobile manufacturers and distributors with whom Hudson has a franchise relationship for marketing, data analysis, audits, identifying customer and industry trends, determining the effectiveness of promotional campaigns, managing warranty and recall obligations, and reporting to other franchised dealers;
- with companies that provide targeted advertising services;
- with other third parties you authorize, such as third-party service centers or providers, if you choose to utilize them, third-party sponsors of contests and similar promotions, if you elect to participate, and your social media account provider (use of the information Hudson shares will be governed by the social media account provider’s privacy policy);
- with other third parties when required by law (including, but not limited to, subpoenas) when Hudson believes in good faith that the law requires it, such as in response to a lawful request by governmental authorities conducting an investigation, including to comply with law enforcement requirements; to verify or enforce Hudson’s policies and procedures; to respond to an emergency; to prevent or stop activity Hudson may consider to be, or to pose a risk of being, illegal, unethical or legally actionable; or to protect the rights, property, safety, or security of Hudson’s products and services, Hudson, third parties, visitors, or the public, as determined by us in Hudson’s sole discretion;
- in other circumstances, such as with a third party in connection with any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of Hudson’s business, assets, or stock (including in connection with any bankruptcy or similar proceedings); or
- with your authorization.
Hudson Automotive does not disclose Personal Information to public and government authorities absent a court order or other legally enforceable request.
Hudson Automotive does not sell Personal Information to third parties.
7. Acknowledgement
To the extent that you provide or transmit any information, including, but not limited to, any Personal Information and any information that identifies any other individual (including without limitation name, email address and/or telephone number), to Hudson Automotive or our third-party service or data providers, licensors, or distributors (“Representatives”), you warrant that (a) you are providing or obtaining only your own information or the information of others which you are authorized to provide to third parties and/or obtain from third parties on their behalf; and (b) the use of such information by Hudson Automotive and its Representatives will not infringe upon or misappropriate the intellectual property rights or otherwise violate the rights of any third parties.
8. How We Safeguard Your Information
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Any transmission of Personal Information is at your own risk. By using our Sites or otherwise providing us Personal Information, you acknowledge and accept these risks. As a result, we cannot guarantee or warrant the security of any information you disclose or transmit to us or that is otherwise provided to us, and we cannot be responsible for the theft, destruction, or inadvertent disclosure of information. It is your responsibility to safeguard any passwords, ID numbers, or other special access features associated with your use of the Sites. Any transmission of information is at your own risk.
9. Transfer of Data; Special Notice to Non-U.S. Users
Your information, including Personal Information, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. The Sites are intended solely for individuals located in the United States. By using this Sites, you represent that you are located in the United States and you consent to the general use and disclosure of your Personal Information as described in this Privacy Policy.
10. Policy on Children’s Information
Our Sites are not created for anyone under the age of 18 (“Children” or “Child”). By using the Sites, you represent that you are at least 18. If you do not meet this age requirement, you must not access or use our Sites.
We do not knowingly collect Personal Information from anyone under 18, and we do not target the Sites to Children. If you are a parent or guardian and know that your Child has provided us with Personal Information, contact us through one of the methods listed under “How to Contact Us” above. If we become aware that we have collected Personal Information from Children without verification of parental consent, we take reasonable steps to remove that information from our servers.
11. Links to Other Websites
Our Sites may contain links to third-party websites that are not operated or maintained by Hudson Automotive. If you click on one of those links, you will be taken to websites we do not control. By providing a link to a third-party website, we are not endorsing or attempting to associate with any other entity, their content or services, or the persons or entities associated with those websites. This Privacy Policy does not apply to the information practices of those third-party websites. You should read the privacy policies of third-party websites carefully. We are not responsible for the content, privacy policies, actions or security of third-party websites.
12. Your Options Regarding Marketing Communications
You can opt out from receiving future marketing communications from us at any time by using the unsubscribe function in the email or text you receive from us, or by contacting us as set forth under “How to Contact Us” above. Additionally, for Financial Information subject to our Financial Privacy Notice, you may opt-out of certain marketing communications by visiting our Opt-Out link at www.hudsonauto.com/privacy-notice-opt-outs. Please allow sufficient time for your preferences to be processed. Even if you opt out of receiving marketing messages, we may still contact you for transactional and business purposes. If you later opt back into getting marketing communications from us, we will remove your information from our opt-out databases.
13. State Privacy Rights
If you are a resident Kentucky or Tennessee, you have additional rights to access and control your Personal Information and this section applies to you. Exemptions may apply.
Right to Access
You have the right to request that we provide you with access to your Personal Information in our possession or control and provide a copy of it to you in a portable and readily usable form.
Right to Deletion
You have the right to request that we delete any Personal Information we have collected about you. Please understand that we are not required to honor a deletion request if a legal exemption applies.
Right to Correct
You have the right to request that we correct inaccurate Personal Information we maintain about you. After you request to correct inaccurate Personal Information, we will provide instructions explaining how to provide us with optional documentation to support your request. If you provide documentation, we will consider it. We may decline to correct your Personal Information if we determine based on the totality of the circumstances that your Personal Information on file is more likely than not accurate. We may also decline to correct your Personal Information if we determine that your request is fraudulent. We may decide to delete your allegedly inaccurate Personal Information instead of correcting it.
Right to Opt Out of the Sale or Sharing of Personal Information
You have the right to request that we do not sell or share your Personal Information to others. Please note that opting out of the sale or sharing of Personal Information will not impact any sale or sharing of your Personal Information that may have occurred prior to the date of your opt-out request.
You may opt out of cookies, pixels, and other online tracking tools used on our Sites that constitute the selling or sharing (for targeted advertising purposes) of your Personal Information via our cookie management tool, available on the privacy banner when you visit our site. Contact us if you cannot locate it.
Right to Appeal
You have the right to appeal our decision to deny, in full or in part, your exercise of consumer rights by submitting a request to appeal. If we deny your appeal, we will provide you with a written explanation of the reasons for our decision. If you are not satisfied with our explanation for the denial of your appeal, you may contact your state Attorney General to submit a complaint about the appeal results.
Non-Discrimination Notice
We will not discriminate against any consumer for exercising their privacy rights under law or this Privacy Policy.
Submitting a Consumer Rights Request
You may submit your request(s) by sending an email to privacy@hudsonauto.com. If you email us, please include at least your full name, email address, phone number, and a description of the request you would like to make.
After you submit your request, we may contact you to obtain additional information necessary to verify your identity. For example, we may require you to verify certain information in our files or submit a signed declaration under penalty of perjury verifying your identity. We will not process certain requests without verifying your identity, so please respond promptly. If you do not timely respond to our requests for information, we may deny your request.
We will process verified requests within 45 days of receipt, subject to any applicable exemptions and extensions permitted by law up to 90 days. We will process appeals within 60 days of receipt. We will retain a copy of your request for at least two years.
Authorized Agents
If you are an authorized agent submitting a request for another person, you must provide a written authorization from the consumer (along with proof of your identity) or a copy of a lawful power of attorney. You may provide this documentation via email to privacy@hudsonauto.com after submitting the request. We may contact you or the consumer on whose behalf you claim to act to verify your authorization.
Non-Discrimination Notice
We will not discriminate against any consumer for exercising their privacy rights under law or this Privacy Policy.
14. California “Do Not Track”
Do Not Track is a web browser privacy preference that causes the web browser to broadcast a signal to websites requesting that a user’s activity not be tracked. At this time, our Site does not respond to “do not track” signals.
Privacy Policy
Last Updated: 10/28/2025
Thank you for visiting our Volkswagen of Spartanburg website, including our mobile device-ready version. Volkswagen of Spartanburg and our affiliates (together, "Volkswagen of Spartanburg" or "we") strive to make our website a useful tool and a rewarding experience for our customers by tailoring the content to your personal needs and interests. This way, the content of our website will be as relevant as possible for you, the customer. We hope that you find our website to be a useful part of your car-buying experience.
To accomplish this, we responsibly collect and utilize personally identifiable information. We respect your privacy, and this Privacy Policy documents our commitment to safeguard and treat your privacy and the personal information that we collect online with reasonable care and in strict compliance with applicable law for the protection of personally identifiable information.
This policy was implemented as of September 23, 2014 and applies to information collected on this website and those of our affiliates (together, "our website" or "the website") and covers the following areas:
- What personally identifiable information is collected by Volkswagen of Spartanburg or by any third party through our website;
- How Volkswagen of Spartanburg uses this information;
- With whom Volkswagen of Spartanburg may share this information;
- What choices are available to you as a user of our website with respect to collection, use and distribution of the information; and
- What types of security procedures are in place to protect the loss, misuse or alteration of information under our control.
This Privacy Policy applies only to our website and information collected for us or by us through our website and through various features and online offerings on our website. It does not apply to any third party site or service linked to our website or recommended or referred by our website or by our staff. Further, it does not apply to any other type of online site or online service operated by Volkswagen of Spartanburg or its affiliates, or to any of our offline activities.
1. Information Collection and Use
Volkswagen of Spartanburg collects two different types of information through our website: anonymous information and personally identifiable information.
Anonymous Information. First, we collect and store anonymous, aggregate information (such as internet protocol (IP) addresses, browser types, search engines, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks) from all visitors to our website. You may search our website for car models, prices and other information provided through our website without ever submitting your name, email address or any other personally identifiable information. The anonymous information that we do collect from your visit is never linked to any of your personally identifiable information until you voluntarily submit that personal information, in which case some otherwise anonymous information may be connected to your website activity and personal account. Otherwise, the anonymous information is only used in the aggregate to analyze trends, administer the website, diagnose any problems, track a visitor's movement in the aggregate, and gather broad demographic information for aggregate use. We may provide this anonymous information in aggregate form to other parties or use it for our own insight or marketing purposes. Our ability to use this information is not restricted in any way.
We also use "cookies" and "image tags" to collect certain usage information from all customers and visitors to our website. A "cookie" is a small text file that a website can place on your computer’s hard drive or on your mobile device’s memory in order to collect information about your activities on our website. An "image tag," also known as a clear GIF or web beacon, works together with cookies and is a small image file that may be located in various areas of our website. Most browsers automatically accept cookies, but you have the option to change your browser setting to decline them.
Accepting cookies in no way gives us access to your computer or any personal information about you, since cookies are not used to identify anonymous website visitors. Our cookies enable you to proceed smoothly through our website and know whether you’ve used it before, so as to eliminate some steps that apply to new visitors. Cookies also give us usage data like how often you visit, where you go on our website, and what you do while here.
Similarly, a cookie may be placed by our third-party advertising companies. These companies may use aggregated statistics about your use of our website and third party media in order to provide you with advertisements about goods and services that you may be interested in. The information they collect does not include your personal information.
The third-party advertising companies may also employ technology that is used to measure the effectiveness of ads. Any such information is anonymous. They may use this anonymous information about your visits to this and other sites in order to provide advertisements about goods and services of potential interest to you. No personal information about you is collected during this process. The information is anonymous and does not link online actions to an identifiable person.
Volkswagen of Spartanburg partners with third-party advertising company Google to collect information about how users navigate our website and we use many or all of their products to enhance our website experience. Like Volkswagen of Spartanburg, Google is very much committed to consumer protection, to maintaining the privacy of your personal information and to making ads safe, unobtrusive and relevant for you.
Google uses this information only to generate anonymous visitor profiles, which do not contain personally identifiable information. These anonymous profiles are used to provide you content specifically tailored to you. To learn more about how Google collects and manages information, or to opt out of Google’s collection of information about how you navigate our website, please go to https://www.google.com/policies/privacy/.
Google’s technologies and products, including AdSense, AdWords, Google Analytics, and a range of DoubleClick-branded services, also use cookies. When you visit a page that uses one of these products, various cookies may be sent to your browser.
Among the Google products we use is Google Analytics, a web analytics service provided by Google. Information generated by cookies about your use of our website (including your shortened IP address) is transmitted to a Google server in the U.S. and stored there. Google uses this information to evaluate your use of our website, compile reports on website activity for our website operators and to provide other services related with the website and internet use. Google may also transfer this information to third parties if required by law, or where third parties process these data on behalf of Google. For more information about Google Analytics and how it collects and processes data, please go to "How Google uses data when you use our partners' sites or apps", located at http://www.google.com/policies/privacy/partners/. To opt out of Google Analytics, please go to https://tools.google.com/dlpage/gaoptout.
To help us manage our advertising and website, Google offers many products in addition to Google Analytics, including Google’s Analytics for Display Advertisers, AdSense, AdWords, and a range of DoubleClick-branded services. Volkswagen of Spartanburg participates in an integrated version of Google Analytics and DoubleClick products or services and/or other Google display ad products or services, known as Google Analytics for Display Advertisers. As with Google Analytics, you can learn more about Google Analytics for Display Advertisers, or you can opt out, by going to https://tools.google.com/dlpage/gaoptout.
We have or may enable interest-based advertising features, including remarketing, with Google Analytics in connection with other Google services. This kind of advertising based on consumer interests and your precise geographic location may, in addition to remarketing, include Google’s Adword product features known as: interest categories, similar audiences, other types of interest-based advertising and demographic and location targeting. DoubleClick advertising cookies or mobile advertising identifiers, associated with your use of our website, are or may be employed by us in all aspects of remarketing in online advertising.
"Remarketing" is simply a feature of interest-based advertising that lets us reach people who have previously visited our website. Remarketing helps us match interested people, like you, with a relevant message on our website or even when you search on Google using our keywords, use Google products like Gmail, or visit other websites. We gather information through cookies for remarketing, and similar audiences feature in AdWords, simply to make your visits relevant and allow us both to pick up where we left off on your last visit.
Our partners, including Google, use cookies to serve ads based on your past visits to our website and to show our ads on sites across the Internet. You can opt out of Google's use of cookies by visiting Google's Ads Settings. Alternatively, we may use Google DoubleClick's remarketing pixels to participate in remarketing and create a remarketing list of potential customers (this involves adding a remarketing tag, a small snippet of code that we get from Gooogle’s Ad Exchange, across all our website pages). In such case, instead of the previous link, you can opt out of DoubleClick's use of cookies by visiting the DoubleClick opt-out page or the Network Advertising Initiative opt-out page. Finally, you can opt out of any other third-party advertising partner's use of cookies by visiting the Network Advertising Initiative opt-out page.
With respect to unrelated, third party web sites, such as third party online retailers, advertisers, or unrelated sites that we may happen to link to, or web sites that link to our website, those third parties may collect personal information directly from you. The information policies and practices of these unrelated parties are not covered by this privacy policy. We do not control the privacy policies of third parties even if we may provide hyperlinks or other access to their web sites. We are not responsible or liable for their independent policies and practices. Please review their privacy policies and practices. It is your responsibility to review them and decide if you are satisfied with their protections.
Some browsers have a "do not track" feature that lets you tell websites that you do not want to have your online activities tracked. These features are not yet uniform, so we are not currently set up to respond to those signals.
Personally Identifiable Information. Second, we require the submission of certain personally identifiable information when you use some services available on our website. For example, your use of your user name and password allows us to identify you as our customer who is seeking information in connection with our services. Our website uses a variety of contact forms and tracking phone numbers for visitors to request information, products, and services. We collect a visitor's contact information (like his or her email address or phone number) and in some cases, demographic information (like his or her zip code). In limited circumstances, such as when a visitor fills out an online credit application, we collect unique identifiers (like a social security number), and/or financial information (like age, income level, bank account or credit card numbers). We use this information to get in touch with our prospective customers about their requests, and to send them additional information about our products and services.
Note that once you have created an order or otherwise voluntarily provided personally identifiable information to us, we may use cookies to help identify you. Personally identifiable information received from you (such as IP address, phone number, email address, zip code, etc.) may be contained in or linked to a cookie. The only time that we receive such personally identifiable information is when you volunteer it by submitting it to us.
We may use cookies with personally identifiable information so that our website can remember you, enhance your online visit with us, and provide you with the information you're most likely to need. For instance, cookies allow our website to remind you of your past vehicle search interests and website activity and to suggest similar products and services. In some cases, cookies may improve your shopping experience and we use information gained through cookies to track your website activity and to deliver you content specific information
Any financial information we collect is used to check the qualifications of our prospective customers and bill for products and services ordered. If you apply for financing or wish to purchase or lease a car through our online system, we may collect personal information such as your name, address, driver's license number and state, social security number and other credit information. This information goes into a secure database and is used solely to provide the service you requested. The collection, use and storage of your financial information for credit checks, for arranging credit and loans or for purchasing products and services may be subject to additional privacy policies and if so, you will be notified of them at the time of any such collection, use or storage of your financial information as required by law.
Our online surveys may ask visitors for contact information (like an email address or phone number) which they may voluntarily provide. We also may run contests on our website in which we ask visitors for similar contact information in order to participate. We use contact information from our surveys and contests to send information about products and services to these participating visitors.
2. Our Use Restrictions on Your Personally Identifiable Information
Volkswagen of Spartanburg does not sell, rent, or share personally identifiable information to or with any third party not affiliated with or owned by Volkswagen of Spartanburg, except service providers who may assist us in such areas as our promotions, credit checks, data storage and order processing (See Agents and Vendors below). Volkswagen of Spartanburg will never give or sell your personally identifiable information to unaffiliated third parties to be used for the purposes of sending you unsolicited commercial offers, such as spam. We may, however, use your personal information to send you commercial offers in e-mails from Volkswagen of Spartanburg or its affiliated companies, which do not relate to the products or services you have ordered. You may altogether avoid or opt out of these marketing campaigns (see "Opting Out" below).
We may also need to contact you for purposes other than marketing, for example to provide notice about the status of our website or the specific services you have requested. We also use this information to the extent necessary to enforce our website terms of service and to prevent imminent harm to persons or property. You may not opt-out of these kinds of communications. Consistent with our change policy (see "Your Consent and Notification of Changes" below), we will post any updates or notices about material changes in our policies on collection and use of your personally identifiable information to this Privacy Policy page.
3. Third Party Information About You
Our website supplements the information that you provide with information that we obtain about you from third parties, such as credit bureaus and other sources. To the best of our knowledge, we only deal with reputable providers who gather and maintain information in accordance with all applicable state and federal laws. Any such information will be maintained by us in accordance with the standards set forth in this Privacy Policy along with other personal information you've provided.
4. Our Agents and Vendors
Volkswagen of Spartanburg may use other companies and/or individuals to perform any functions described in this Privacy Policy, on our behalf. Examples include marketing, credit checking, data and network hosting, service reminders, verification of sales, order processing and fulfillment, administering contact information and e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose. We obtain commitments from these agents and vendors working on our behalf to refrain from using any information provided by Volkswagen of Spartanburg to send you unsolicited e-mail messages from third parties or similar communications and from sharing your information with unrelated parties.
5. Disclosure of Personal Information As Required By Law or Otherwise
We will disclose personal information when required by law, or if we have a good-faith belief that such action is necessary to (a) comply with a current judicial proceeding, a court order or legal process served on us or to comply with the request of a law enforcement agency, (b) protect and defend our rights, or (c) protect the rights, property, and other interests of our users or others.
6. Links
Our website may contain links to websites not operated by us, as well as third party widgets and applications. Once you leave our website, we suggest that you review the applicable privacy policy of the third party website or application. Volkswagen of Spartanburg is not responsible for the privacy practices or content of these other sites. We encourage you to be aware when you leave our website and to read the privacy statements of each and every site that collects personally identifiable information from you. Our Privacy Policy applies solely to information collected by our website.
7. Security
Volkswagen of Spartanburg takes commercially reasonable precautions to protect your personally identifiable information. For example, we encrypt communications through our website with commercial strength encryption generally used by our industry. However, given the nature of the Internet and the fact that network security measures are not perfect, we cannot guarantee the absolute security of your information. If we are required to provide notice to you of a data security breach, the notice will be provided in electronic form.
8. Your Consent and Notification of Changes
By using any of our website or submitting information to us online, you agree that we may collect and use this information as stated in this Privacy Policy at the time we collect the information. If we decide to change our Privacy Policy in any material way, for a reasonable time we will post a concurrent notice to this Privacy Policy page on our website to alert you about the change in our privacy and information collection practices. In addition, if we make any material changes in our privacy practices that affect your personally identifiable information already stored in our database, we apply those changes to the personally identifiable information in our possession only as permitted by applicable law.
9. Opting Out
Visitors and customers have the opportunity to opt-out of receiving specific types of communications from us and our partners, such as e-mail, by not providing personally identifiable information at the point where our website requests such information about you. In addition, you may unsubscribe or opt out of all future e-mails from us, that do not relate to the products and services you have ordered, by clicking the unsubscribe link on any email marketing communication you receive.
10. Further Information about Our Privacy Policy and Practices
This Privacy Policy applies to all visitors and customers of our website. We may delete any or all of your information at any time without notice to you for any reason or no reason unless otherwise required by law to retain it. You may have other privacy protections under state laws and we will comply with any applicable state laws when we disclose information about you. This Privacy Policy replaces any previous policy on this topic and any statements or disclosures to you about our information practices.

